Privacy Policy

1. Information We Collect

We collect the following types of information about you:

Information you provide us: We may ask for certain information when you register for an account or correspond with us (such as your first and last names and email address). We also collect any messages you send us through the Service. We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service. If you don't provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.

Information we receive from third-party applications: We may receive information about you from third parties. For example, if you access the Service through a third-party connection or log-in, such as Facebook, Google, and Discord Connect, by "following," "liking," adding the PureCipher API application, linking your account to the PureCipher API webapp, etc., that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.

Information we receive from other third parties: We may obtain information about you from third-party sources, such as public sources, social media platforms and third-party data providers and information services. Examples of the information we may obtain from such third parties include your company, company size, job title and seniority, industry and other profile information. We may share your email address or other information in order to obtain and combine this information with information that you provide to us or other information that we collect when you use our Service. We do this to better understand your profile and interests so that we can deliver customized offers and other personalized services to you. You can opt out of PureCipher collecting more data about you from third-party providers to tailor your experience and messages we send you.

2. Cookies and Analytics

We use the following third-party analytics services on this website. We do not load either service, and neither sets cookies, unless you consent.

Google Analytics: We use Google Analytics to understand how visitors use this website. It collects the pages you visit, how you reached the site, and general information about your device, browser and approximate location derived from your IP address. It sets cookies beginning with _ga, which Google retains for up to two years by default. Google processes this information on our behalf. For further information, see how Google uses data from sites that use its services, or install Google’s opt-out browser add-on.

Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with this website through behavioral metrics, heatmaps and session replay, in order to improve our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. We also use this information for site optimization and for fraud and security purposes. Clarity sets cookies including _clck and _clsk. For more information about how Microsoft collects and uses your data, visit the Microsoft privacy statement.

Your choices: We ask for your consent before either service is loaded, and you may withdraw or change your consent at any time using the button below. We record your decision in your browser’s local storage rather than in a cookie, and clearing your browsing data for this website will remove it. Where your browser sends a Global Privacy Control signal, we treat it as a refusal of consent.

CHANGE ANALYTICS CHOICE

Other cookies: We do not use advertising, marketing or profiling cookies on this website, and we do not set cookies of our own.

3. How We May Use Your Information

We may use the information we collect about you for the purposes set out below:

• Providing you with the Service: We use the information that you directly give us to provide the Service to you, including allowing you to log in, operating and maintaining the Service, giving you access to your APIs, and billing you for transactions.
• For data analytics: We may use information about you to help us improve the Service and our users' experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
• To communicate with you about the Service: We use your contact information to send communications about critical elements of the Service, such as technical issues, security alerts, or administrative matters.
• To promote and drive engagement with the Service: We use your contact information to get in touch with you about features and offers relating to the Service. You can opt-out of these communications as described below.
• To improve the Service: We analyze information about your use of the Service to better understand how users are engaging and measure effectiveness so we can make improvements.
• For advertising purposes: We use information about you to serve, personalize, and measure the effectiveness of advertising on the Service and third-party sites and platforms.
• Customer Satisfaction: We use information about you to resolve technical issues and ensure that we can repair and improve the Service for all users.
• For security measures: We use information about you to monitor suspicious or potentially fraudulent activity, and to identify violations of this Privacy Policy or our Terms of Use.
• For matters required by law: PureCipher will use or disclose your information where we reasonably believe that such action is necessary to comply with the law, enforce our Terms of Use, protect the security or integrity of our Service, or protect the rights, property, or personal safety of our users or others.

4. Sharing Your Information

We may share your information with third-party service providers for the purpose of providing the Service to you and to facilitate PureCipher's legitimate interests. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that PureCipher has engaged the service provider. Some of the third parties with whom PureCipher may share your personal information include service providers who assist with:

• Billing
• Customer support and customer management
• Email services
• Hosting and storage
• Data analytics and predictive analytics
• Data labelling and machine learning
• Security
• Advertising and marketing services
• Domain name registration

PureCipher may also share, sell or transfer your information to third parties in connection with any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving PureCipher or any portion of our assets, services or businesses.

We access, preserve and share your information with regulators, law enforcement, and others in accordance with our Terms and Conditions, or where we have a good-faith belief that it is necessary to detect, prevent or address fraud, breaches of our Terms of Use, harmful or illegal activity, or to protect PureCipher, you or others.

5. Advertising

We partner with third party ad servers, ad networks and social media platforms (e.g. Meta, Google, and others) to deliver personalized advertisements ("ads") on our Service and other sites that may be of interest to you and/or to measure their effectiveness, and/or to identify potential new users of our Service. PureCipher may share certain information with our third party advertising partners, such as your email address, location, cookie information and information relating to your use of our Service.

6. Keeping Your Information Safe

PureCipher cares about the security of your information and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to your account. However, PureCipher cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you may link to our service(s). PureCipher is not responsible for the functionality or security measures of any third party.

7. What You Can Do Regarding Your Information

You control your account information and settings. You can:

• Correct, download or delete the data in your account in Your Account settings
• Request access, correction or deletion of the data PureCipher may hold on you by contacting us
• Opt out of receiving marketing messages in the "Email Preferences" section of Your Account settings or by clicking on the "unsubscribe link" provided in such communications

Opting out of tracking technologies: Please refer to your mobile device or browser's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies prevents PureCipher or its business partners from tracking your browser's activities in relation to the Service.

Opting out of enrichment using third-party data: You can opt out of PureCipher collecting more data about you from third-party providers to tailor your experience and messages we send you by contacting us.

Rights in respect of your information: The laws of some countries grant particular rights in respect to personal information. Individuals in certain countries, including the European Union, United Kingdom, and Brazil have the right to request access to your information, request correction of inaccuracies, request deletion or restriction of access, request a structured electronic version of your information, and object to our use of your information. Should you wish to make a request in respect of your personal information please contact us at support@purecipher.com.

8. How Long We May Keep Your Information

Following termination or deactivation of your user account, PureCipher will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, PureCipher may retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.

9. Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. When you use a link to go from PureCipher to another website, this Privacy Policy would no longer apply. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party's own rules and policies.

10. Changes to This Privacy Policy

We plan to update this privacy policy from time to time to reflect our most current practices and ensure compliance with applicable laws. When we post changes to this policy, we will revise the "Last Updated" date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with our service. We recommend that you check this page from time to time to inform yourself of any changes.

11. How to Contact Us

If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at support@purecipher.com.